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Online Customer Service Survey

Dear Valued Customer:

Here at Cargo Cargo, we believe we can always improve in our services to you. Our mission is to provide Quality Service for all your logistic needs. We understand that your time is valuable and realize that you may not always have an hour or two to sit down with your Sales Representative to discuss in detail of your experiences with Cargo Cargo. Therefore, your company has been selected by a non-affiliated 3rd party specializing in logistics operations management & for this survey report.

We appreciate you taking the time now to complete the following brief survey which will assist us in our continuous efforts to improve our services to you. In addition, your completed report will qualify your company for a Gift Certificate! Your feedback is very important to us – so, tell us what we can do better and redeem your FREE gift today!

Once again, we value your business and appreciate your input! As always, thank you for choosing Cargo Cargo!


Your Company ID / Name Your Name
Your Email Retype Email

1. When I have a question and/or problem, my Key Operations Personnel responds by... (*)
2. When I leave a message, I can expect my Key OP Personnel to... (*)
3. In addressing a question and/or problem, my key OP Personnel is... (*)
4. In terms of attention to my cargo, I feel that my Key OP Personnel shows... (*)
5. In terms of documentation, I feel that My Key OP Personnel is... (*)
6. In responding to my requests for rate quotations, my Sales Representative is... (*)
7. I prefer to have my sales representative visit us... (*)
8. My experiences with the Supervising Personnel is... (*)
Please note any further comment here:

Upon completion of our survey report, you will receive your FREE gift certificate.